Last updated: May 2, 2026
Gavin Neubert, doing business as Highline Detail ("we," "us," "our"), respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or book a detailing service.
We collect information you provide directly, such as your name, phone number, email address, vehicle details, and service location. We may also collect basic technical information automatically (such as IP address and browser type) when you visit our website.
We use your information to schedule and provide services, communicate with you about appointments and quotes, process payments, send transactional messages, and—only if you opt in—send promotional offers and updates. We do not sell your personal information.
If you opt in to SMS, we use your phone number only to send messages related to your appointment, quote, or—if separately consented—marketing offers. Message frequency varies and message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Mobile information is never shared with third parties for marketing or promotional purposes.
We share information only with service providers that help us operate our business (for example, payment processors, scheduling, or messaging tools), and only as needed to provide our services. We may also disclose information if required by law.
We use reasonable measures to protect your information, but no method of transmission or storage is completely secure. You provide information at your own risk.
You may request to access, correct, or delete the information we hold about you, and you may opt out of marketing messages at any time by replying STOP or contacting us directly.
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.
Questions about this Privacy Policy? Contact Gavin Neubert at gavin.neubert@gmail.com or 801-331-8165.